Shipping policy

1. Order Processing Time

All orders are processed within 3-5 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International Shipping: 7–21 business days (varies by destination)

3. Shipping Locations

We currently ship to:

Domestic: United States of America
International: Worldwide

4. Order Tracking

Once shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.

5. Delays & Issues

Delivery times are estimates and may be affected by external factors such as weather, carrier delays, or customs processing. We are not responsible for delays once the package has been handed to the carrier.

6. Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of delivery at:
day23candles@yahoo.com.

We ship worldwide

We offer worldwide shipping—delivering our handcrafted creations to customers around the world.

Top-notch support

Responsive, reliable support you can count on.

Secure payments

Safe, secure checkout—shop with confidence every time.

Phone

+1 (614) 452-0416 (Text Preferred)

day23candles@yahoo.com